Shipping

• All of our fine art photography prints ship directly from our printing and framing partner in Richmond, Melbourne.
  
• All print orders are generally ready for dispatch within 2 weeks. Then allow additional time for shipping depending on your location.
  
• Shipping times to most major Australian metropolitan cities is less than 1 week. Allow up to 1-2 weeks more for regional and remote locations.
  

Returns

• Each piece is custom made just for you, and due to the made-to-order nature of both print-only and framed orders, we are unable to accept returns.
• You can review our Returns Policy and FAQs pages for more information.

• This artwork is a museum-quality giclée fine art print, available in an open edition. Our photographs are printed on a heavy 310gsm matte 100% cotton rag paper, using archival inks.

• Our framed prints are protected by a museum grade 3mm acrylic (Plexiglass) face. Plexiglass is indistinguishable from standard glass, but is lighter and virtually impossible to break - an advantage for shipping and longevity. Plexiglass also helps to protect your print from UV damage.

• All of our timber frames are made from Victorian Ash Wood which is locally and sustainably sourced. Read more about the materials we use on our Responsible Journey page.

• Each print is embossed with the Duo Arthouse mark, and includes a hand-signed Certificate of Authenticity.